USSD Services And Development

Turelabs specializes in USSD (Unstructured Supplementary Service Data) services and development, providing businesses with an effective way to reach customers without requiring internet access. 

USSD applications are ideal for banking, customer surveys, feedback collection, and service requests. Our USSD solutions are secure, reliable, and customizable to meet specific business requirements

Join 30+ companies working with us

Features of USSD Services We Offer

Unlock the power of USSD services to reach a broader audience with real-time, cost-effective, and secure mobile interactions.

Wide Accessibility

USSD works on all mobile phones, including basic feature phones, without requiring internet access. This ensures that your service can reach a broader audience, including those in remote areas.

Real-Time Interaction

USSD provides instant, real-time communication between users and the application. Users can receive immediate responses to their inputs, enhancing the user experience and efficiency.

Secure Transactions

USSD offers a secure platform for conducting sensitive transactions, such as banking and payments. It minimizes the risk of data breaches as it does not store information on the device.

Cost-Effective

USSD is a cost-effective solution for both users and businesses. Users do not incur data charges, and businesses can deploy USSD services without the high costs associated with mobile app development.

Easy Integration

USSD services can be easily integrated with existing backend systems, databases, and APIs. This allows for seamless data exchange and process automation, enhancing operational efficiency.

Versatile Applications

USSD can be used for a wide range of applications, including customer surveys, feedback collection, service requests, and information dissemination. Its versatility makes it suitable for various industries.

Questions & answers

What is USSD and how can it benefit my business?

USSD (Unstructured Supplementary Service Data) is a communication protocol used by GSM cellular telephones to communicate with the service provider's computers. It benefits businesses by providing a cost-effective, real-time, and widely accessible platform for customer interaction. USSD services can be used for various applications such as mobile banking, customer surveys, information dissemination, and service requests, making it ideal for reaching a broad audience, including those without internet access.

What types of applications can be developed using USSD?

USSD can be used to develop a wide range of applications, including but not limited to: Mobile banking and payment services, Customer surveys and feedback collection, Service requests and customer support Information services, Airtime top-up and balance inquiries, Loyalty programs and promotions, These applications can enhance customer engagement and streamline various business processes.

How secure are USSD transactions and communications?

USSD transactions and communications are highly secure as they do not store information on the user's device and the data is not cached. USSD sessions are initiated and terminated in real-time, minimizing the risk of data interception. Additionally, we implement robust security measures such as encryption and secure APIs to protect sensitive information and ensure secure communication between users and the application.

How can USSD services be integrated with my existing systems?

We provide seamless integration of USSD services with your existing backend systems, databases, and APIs. Our team will work with you to understand your specific requirements and ensure that the USSD application integrates smoothly with your current infrastructure. This includes data exchange, process automation, and ensuring that the USSD application complements your existing workflows.

What is the process for developing a USSD application with Turelabs?

The process for developing a USSD application with Turelabs involves several key steps: Requirement Gathering, System Design, Development, Testing, Deployment, Monitoring and Maintenance